Cab24x7 has been serving travellers with safe, comfortable, and reliable taxi services since 2014. As a trusted cab service provider in Mehsana, Gujarat, we understand the importance of safeguarding your personal information. Whether you are booking a cab online, contacting customer support, using GPS-enabled rides, or receiving invoices, we ensure your data remains private, safe, and confidential.
This Privacy Policy explains how Cab24x7 collects, uses, stores, and protects your information while offering taxi services in Mehsana and across Gujarat. Our approach follows the highest standards of transparency, ensuring complete trust every time you book with us.
Why This Privacy Policy Matters
We built this Privacy Policy with four simple principles:
Your data belongs to you, and you have full control over it.
We only collect information needed to deliver safe and efficient services.
We never sell or misuse your data under any condition.
We follow strict security measures to protect your personal information.
Cab24x7 is committed to building long-term trust with passengers, corporate clients, and partner drivers. This Privacy Policy reflects that commitment.
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Taxi Booking Privacy
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1. Taxi Booking Privacy: What Information We Collect
To provide smooth and reliable cab services, Cab24x7 may collect limited personal and travel-related information. This helps us confirm bookings, allocate drivers, provide accurate fare estimates, and ensure your safety on the road.
1.1 Personal Identification Information
We may request:
Full Name
Mobile Number
Email Address
Pickup & Drop Location
Emergency Contact (optional)
This information helps us identify the user and confirm bookings accurately.
1.2 Ride & Travel Information
To offer timely pickup and smooth travel, we may collect:
Trip Date & Time
Route Information
Ride Duration
Vehicle Preference (Sedan, Hatchback, SUV, etc.)
This ensures optimal ride allocation and enhances the overall journey experience.
1.3 Payment Information
Depending on your payment mode, we may collect:
UPI/Payment Transaction ID
Billing Address (for corporate individuals)
Wallet or online payment details (without storing card numbers)
All payments are processed through secure third-party gateways.
1.4 Device & Technical Information
When you use our website:
IP Address
Browser Type
Device Type
Cookies Usage
Location Access (when you enable it)
This helps us improve website performance and user experience.
2. Personal Data Protection: How We Use Your Information
Cab24x7 uses collected information strictly for service improvement, customer convenience, and operational safety. We do not sell, misuse, or share your data for marketing purposes without consent.
2.1 To Confirm & Manage Bookings
Your details help us:
Assign the nearest available driver
Send instant booking confirmation
Provide trip alerts and updates
Manage cancellations or changes
2.2 For Safety & Security
GPS data helps us:
Track active rides
Ensure safe routing
Assist in emergency response
Maintain driver accountability
2.3 For Customer Support
Our team may access your basic information to:
Resolve queries
Manage complaints
Support corporate clients
Assist with billing or invoices
2.4 For Service Improvement
We may analyze customer behavior to:
Improve ride quality
Reduce wait time
Personalize offers
Enhance route planning
All analysis is performed anonymously, ensuring your identity is not revealed.
3. Secure Cab Service Mehsana: How We Protect Your Information
Cab24x7 takes rigorous steps to protect customer data, following industry-standard security practices.
3.1 Encryption & Secure Transmission
All communication between your device and our systems is encrypted.
3.2 Strict Access Control
Only authorized staff and trained support professionals can access customer data.
3.3 Secure Payment Gateways
We use trusted third-party payment partners that comply with:
RBI Guidelines
PCI-DSS Standards
UPI Norms
We never store your full card details.
3.4 Regular System Audits
To prevent data breaches, we frequently:
Audit servers
Update firewalls
Monitor suspicious activities
Your protection is always our priority.
4. User Information Policy: Sharing of Your Data
We only share information when absolutely necessary. Cab24x7 does NOT sell, trade, or rent personal data.
4.1 When We Share Data with Drivers
Only essential ride details are shared with the assigned driver:
Name
Pickup Location
Contact Number
This ensures smooth pickup and communication.
4.2 When Required by Law
In rare cases, we may disclose information:
To comply with government regulations
During legal investigations
To prevent fraud or misuse
We follow all Indian data-protection laws responsibly.
4.3 Third-Party Service Providers
Some trusted partners help us with:
Payment processing
SMS/Email notifications
Technical support
Website analytics
These partners follow strict confidentiality agreements.
5. Data Security in Cab Booking: Cookies & Tracking Technologies
Our website uses cookies to enhance user experience.
5.1 What Cookies Do
Cookies help:
Save login preferences
Improve loading speed
Show relevant information
Track booking progress
5.2 Managing Cookies
Users may:
Disable cookies in browser settings
Delete stored website cookies
Use the site with limited functionality
Cookies never store personal or financial information.
6. Your Rights: How Users Can Control Their Data
Cab24x7 empowers customers with complete transparency and data control.
You may request:
Access to your stored data
Correction of incorrect information
Deletion of your data (where applicable)
Opt-out from promotional messages
Clarification on data usage
You can email our support anytime for assistance.
7. Data Retention Policy
We keep your data only for the necessary duration.
Ride-related data:
Retained for smooth operations and legal compliance.
Payment-related data:
Maintained only as required by Indian taxation laws.
Cookies/Analytics:
Automatically deleted after a set period.
8. Changes to this Privacy Policy
Cab24x7 may update this Privacy Policy based on:
Legal requirements
Service improvements
Technology updates
Whenever updated, the revised date will be shared on the website.
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